Effective date: November 2, 2026
Every item is printed on demand just for you, so our policy is a little different from a regular store, but if something's wrong, we'll make it right.
Misprints, defects and damage
If your item arrives misprinted, defective or damaged, email orders@massiveattitude.com within 30 days of delivery with your order number and a photo of the problem. We'll send a free reprint or give you a refund, whichever you prefer. You usually don't need to send the item back.
What we can't accept
Because each item is made to order, we can't accept returns or exchanges for change of mind or for ordering the wrong size or color. Please check the size guide on each product page before ordering.
Cancellations
You can cancel within 2 hours of placing your order by emailing orders@massiveattitude.com. After that, production may have started and the order can't be canceled.
Lost packages
If your package is lost in transit, contact us and we'll handle it case by case with our production partners and the carrier.
Refunds
Approved refunds go back to your original payment method (card, Apple Pay, Google Pay, Link or PayPal). Depending on your bank, it can take 5–10 business days to show up.
Questions
Email orders@massiveattitude.com. We're happy to help.